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Online Course: Management Communication Skills

ONLINE COURSE: MANAGMENT COMMUNICATION SKILLS

COURSE OVERVIEW

Our Management Communication Skills online course will equip delegates with the knowledge and skills to effectively communicate interpersonally with other Management / Supervisory coworkers. This half day course is intended for Business Owners, Managers and Supervisors.

CONTENT

Introduction – understanding interpersonal communication
Key Components – understanding the key components of communication
Evaluating Personal Communication – recognizing personal skills and styles of communication and understanding the skills required to be an effective communicator
Identifying Communication Barriers – understanding personal communication barriers and improvement techniques
Communication Styles – understanding the different communication styles and how to effectively use these
Non-Verbal Communication – understanding non-verbal communication, its significance and value
Building Workplace Relationships – developing and maintaining effective, mutually beneficial workplace relationships
Evaluating Emotional Intelligence – understanding and developing interpersonal social skills through self-awareness
Q&A Session

OUTCOMES

Understand key components of communication
Identify interpersonal communication barriers and implement improvement techniques and skills
Acquire skills and techniques to effectively develop interpersonal communication and social skills

COURSE DETAILS

Duration: Half Day

Intended For: Business Owners, Managers, Supervisors

Course Size: Min. 1 pax; Max, 15 pax

Lecturer: Darren Coetsee

Location: Online – Zoom Meeting

UPCOMING COURSES

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ALL UPCOMING ONLINE COURSES

Browse our calendar showcasing all upcoming online courses below. Click on any course listed to see more details or book your space.

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BLR - Principles of Discipline at the Workplace
BLR - Principles of Discipline at the Workplace
July 4, 2025    
9:00 am - 12:30 pm
Modules Covered: Discipline and the Contract of Employment The Code of Good Practice on Dismissal How to Issue a Disciplinary Warning Pre-Disciplinary Hearing Procedures The [...]
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Basic Labour Relations (Module 2)
Basic Labour Relations (Module 2)
July 18, 2025    
9:00 am - 12:30 pm
This Basic Labour Relations online course will equip delegates with essential knowledge and skills to understand and implement good practices as guided by the Basic Conditions of [...]
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Chairing a Disciplinary Hearing (Module 1)
Chairing a Disciplinary Hearing (Module 1)
July 25, 2025    
9:00 am - 12:30 pm
Our online course, Chairing a Disciplinary Hearing, will equip delegates with the knowledge and skills to chair a disciplinary hearing fairly as set out by the Labour [...]
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Investigating & Preparing for Disciplinary Hearings
Investigating & Preparing for Disciplinary Hearings
July 31, 2025    
9:00 am - 12:30 pm
Our short course on Investigating & Preparing for Disciplinary Hearings will equip delegates with the knowledge to understand the correct procedures and requirements for fair and lawful [...]
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Events on July 4, 2025
BLR - Principles of Discipline at the Workplace
BLR - Principles of Discipline at the Workplace
4 Jul 25
Events on July 18, 2025
Basic Labour Relations (Module 2)
Basic Labour Relations (Module 2)
18 Jul 25
Events on July 25, 2025
Chairing a Disciplinary Hearing (Module 1)
Chairing a Disciplinary Hearing (Module 1)
25 Jul 25
Events on July 31, 2025
Investigating & Preparing for Disciplinary Hearings
Investigating & Preparing for Disciplinary Hearings
31 Jul 25