HR Professional Skills

HUMAN RESOURCE PROFESSIONAL SKILL AREAS

1

HUMAN RESOURCE STRATEGY MANAGEMENT

The identification and evaluation of areas of competitive advantage through the development of human resources and organisational capabilities.  The design and implementation of consequent Human Resource strategies, actions and milestones.  The monitoring of performance against the milestones.

n             Contributing to Strategic Direction

n             Assessing Impact of Human Resource Trends on Future Business Direction

n             Setting Human Resource Objectives and Strategy

n             Setting and Monitoring Performance Measures for Human Resource Activities

n             Resourcing and Planning Human Resource Activities

2

MANPOWER PLANNING AND DEVELOPMENT  

The establishment of manpower plans for all levels having regard to structure, numbers, competencies, skills and experience necessary to fulfil both long and short term business requirements.  The development of resourcing strategies, processes and systems and their integration into line management practices.

n             Manpower Planning

n             Management Development Systems

n             Career Management Systems

n             Career Counselling and Potential Assessment Activities

3

ORGANISATION DEVELOPMENT AND CHANGE

The provision of advice and direction on ways to assess and develop the organisation's capabilities, and the design and management of change.

n             Steering the Assessment of Organisation Capabilities

n             Advising on Culture, Process, Structure and Roles

n             Providing Design and Change Technologies

n             Facilitating Design and Change Processes

n             Providing Communication Support

4

RECRUITMENT MANAGEMENT

The translation of manpower plans into recruitment plans, taking into account relevant employment markets.  The establishment and management of recruitment processes that secure the right person at minimum total cost to the business.

n             Formulating Recruitment Objectives, Strategies and Specifications

n             Analysing Labour Market

n             Sourcing Approach and Tactics

n             Developing Selection Procedures and Assessment Methods

n             Monitoring and Administering Recruitment Processes and Procedures

5

LEARNING MANAGEMENT

The design and implementation of cost-effective organisational, group and individual learning processes that achieve the skills and knowledge development necessary for current and future business success.

n             Creating a Business Focused Learning Strategy

n             Designing Learning Activities

n             Delivering Learning

n             Evaluating Learning

n             Administering Learning Activities

n             Creating a Learning Environment

6

PERFORMANCE IMPROVEMENT

The development and implementation of measurement and feedback systems that improve the contribution of individuals and teams to business performance.

n             Interpreting Business Requirements and Identifying Performance Measures

n             Monitoring Climate and Attitudes

n             Constructing Performance Management Processes and Methods

n             Operating Appraisal Systems

n             Providing Mediation and Individual Performance Counselling

7

EMPLOYEE RELATIONS

The establishment and administration of policies and practices that foster the desired relationships, both individual and collective, between employees and the company to their mutual advantage, while meeting legal, social and company standards. 

n             Developing Employment Policies

n             Building Community Relationships

n             Assessing and Selecting Appropriate Forms of Representation

n             Managing Conflict (individual and collective)

n             Operating Employee Communication Systems and Processes

n             Providing Employee Assistance

n             Managing Restructuring

8

REWARD AND REMUNERATION

The design, implementation and management of remuneration and other reward strategies, systems and processes that attract, motivate and retain employees and maximise the profitability of the business.

n             Setting Compensation and Benefits Objectives

n             Analysing Market Remuneration

n             Designing Total Compensation Systems and Structure

n             Job Evaluation

n             Implementing and Administering Reward/Remuneration Systems